» CONTEMPORARY JEWELLERY, MADE BY HAND IN LONDON IN RECYCLED STERLING SILVER

FAQs

MATERIALS

Is it real silver?
Yes, Little Object only uses 925 sterling silver

Why recycled silver?
I have a strong commitment to creating the most environmentally friendly products possible and use recycled sterling silver (excluding chains and pre-made findings) for that reason.

What is gold-fill, is that like gold-plating?
Yes and no. Although it sounds as though it is filled with gold, gold-fill is actually a thick layer of 14-karat gold bonded onto brass. It is longer-lasting, less likely to tarnish and contains a far higher proportion of gold than gold-plating.

Any other eco-credentials?
I have made changes in the studio practice at Little Object to reduce the environmental impact, by recycling and reducing waste, and using eco-friendly, biodegradable alternatives to harsh chemicals, wherever possible. Packaging is from recycled and FSC-assured sources.

PRODUCT CARE

HOW DO YOU CLEAN AND LOOK AFTER IT?
Silver
I don’t recommend commercial silver cleaners, as they are very harsh and can damage the metal. Silver can be polished gently with a jewellery cloth, or washed in soapy water.

Brass
You can bring up a shine to brass by dipping in ketchup, then washing off with a soft cloth. Renaissance wax polish also works well.

Gold-plate
Little Object’s gold-plated earrings are plated with a double layer of gold, but
plating is a finish that will naturally wear off over time, revealing the silver below. Limit contact with perfumes, cosmetics, sweat and hard surfaces to delay this process.

Chains
Necklace chains are delicate and can easily get tangled up. Take care of them by hanging or coiling up gently when not being worn and don’t yank or pull them.

POSTAGE AND P&P

When will my order be posted?
You will receive an email within 24 hours of placing an order, stating when it will be dispatched. Generally, this will be the same or next day.

How will it be posted?
All items are sent Royal Mail 1st class.

How long does that take?
Royal Mail states that more than 93% of first-class mail arrives the next working day. International delivery estimates are five to ten days, depending on the country.

Do you do gift-wrapping?
Each piece is sent gift-boxed and wrapped in cellophane. If you are ordering as a gift to be sent direct to your recipient and would like to add a personal note, email natalie@littleobject with your chosen message after placing your order and it will be included.

RETURNS

What if I change my mind?
If you are not completely happy with your purchase, I accept returns or exchanges of unworn jewellery, within 30 days of receipt. Items must be returned in their original packaging, with proof of postage. I am unable to pay for return shipping. Please note that I cannot accept returns on pierced earrings for hygiene reasons. This does not affect your statutory rights.

OTHER STUFF

Is it handmade?
Yes, every Little Object is made by hand, not in a factory. They are not cast in moulds either. This means that each piece will be unique.

What if I need a different size?
If you want something larger or smaller, longer or shorter, email natalie@littleobject.com with your specifiications.

Is it hallmarked?
The designs are below the weight at which hallmarking is necessary. However, Little Object is registered with the Goldsmith’s Company Assay office, and can request hallmarking on any of the sterling-silver pieces, at an extra cost of £15 (note: it will take a week or two longer). Email natalie@littleobject.com before placing your order if this is something you’d like

Anything else?
If you have any queries not covered here, email info@littleobject.com

Little Object | Handmade jewellery by Natalie Reed
Little Object | Handmade jewellery by Natalie Reed

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